Create an Account

While it’s not required to set up an account on, we strongly encourage customers to create one for the following benefits:

Purchase history
Account activity
Shipping status
Request returns or exchanges
Billing and shipping information securely stored for quick checkout

International Orders (Including Canada and Puerto Rico)

Once you have placed your order, a customer service member will check for availability and calculate your actual shipping and handling fees based on destination and weight. is not responsible for any applicable tariffs, duties, and import taxes, and/or customs delays/returns.

Payment Options accepts Visa®, MasterCard®, American Express® and Discover® credit cards. All transactions are made in U.S. Dollars.

Payment Processing

Once your order has been placed, we will check inventory and process your order.  Please allow 7-10 business days for delivery.  If your order includes any backorder items, we will notify you and will ship the item(s) when they become available (at no extra shipping and handling costs to you) or refund the overpayment at your request. 

Sales Tax

We are required to collect sales tax for orders shipping to New York State.

If you would like to change or cancel your order, please email us at or call 1-315-551-0066 (Monday-Friday, 9:00am-5:30pm ET) as soon as possible. Please note: If your order has already been processed, it cannot be cancelled or changed. In that case, please wait for your order to arrive, then follow the instructions for making an exchange or return here (link to return process page).


Enter your order number and email address to start
Follow the instructions and select the items you want to return
Once your request is approved, you will get a confirmation email with shipping guidelines
The customer is responsible for the cost of return shipping and any insurance.

Problems Placing Your Order?

We want your shopping experience with us to be fast, easy, and convenient. If you are having technical difficulties placing your order, please email us at or call 1-315-551-0066.  (Monday-Friday, 9:00am-5:30pm ET).